Chef'Store Sales Associate
The Chef'Store Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance. During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all the following areas:
- On the front end of the store, selling merchandise and assisting customers through the checking out process.
- On the sales floor working in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department
- Replenishing freight and rotating product in any department.
- Assisting during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.
The pay for the Retail Sales Associate is $13.00/hr to $21.00/hr. The starting rate is $19.66/hr. Schedule: Must have open overnight availability including weekends!
Experience with freight preferred.
Essential Duties and Responsibilities:
- Front End:
- Ensure all customers have an impeccable CHEF'STORE experience by developing and maximizing relationships with the store's customers.
- Perform sales and cash functions in the POS in an efficient and accurate manner.
- Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
- Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
- Perform store opening and/or closing functions at the front end based on assigned shift.
- Sales Floor and Stocking:
- Ensure a continuing focus on increasing sales and managing shrinkage.
- Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
- Ensure all merchandise is properly labeled.
- Replenish sales floor daily by down stocking freight from top stock.
- Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.
- Ensure all products are easily accessible, visually appealing, and constantly available.
- Assist with price changes as directed by the Pricing Lead and Store Management.
- Assist in the opening and closing duties of the store.
- Participate in the inventory and cycle count process as needed.
- Customer Courtesy:
- Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices.
- Ensure the cleanliness of the sales floor, front end, and restrooms.
- Ensure the cleanliness of the parking lot and store entry area.
- Gather carts from the parking lot and cart corrals and bring them back to the designated area.
- In addition to the above duties, you may be responsible for other duties and responsibilities as assigned or required by Store Management.
Supervision: N/A
Relationships:
- Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
- External: The incumbent is required to interact with customers and other service and product providers.
Work Environment:
- Work is performed in a retail store setting, open to the public.
- While performing the duties of this job, exposure to outside weather conditions which can include inclement weather.
- The noise level in the work environment is usually moderate.
- Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed.
- Temperature varies throughout the store ranging from -10 to 85 degrees.
- Required to physically interact with customers.
Minimum Qualifications:
- Minimum 6-12 months retail cashier and/or stocking experience required.
- Minimum one year retail selling and/or customer service experience preferred.
Preferred Qualifications:
- Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
- Provide each customer with fast, easy, efficient, and professional service.
- Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
- Must be motivated and self-driven with the ability to multi-task, prioritize and work independently or within a team.
- Must be able to work a flexible hourly schedule, including holidays and weekends.
- Must possess basic computer skills, cash handling experience, and proficiency utilizing general office equipment.
- High School Diploma or equivalent work experience required.
- Physical Qualifications:
- Must be able to perform the following physical activities for described length of time:
- Stand continuously
- Walk continuously
- Drive vehicle never
- Sit occasionally
- Lift:
- 1-10 lbs (Sedentary) continuously
- 11-20 lbs (Light) continuously
- 21-50 lbs (Medium) continuously
- 51-100 lbs (Heavy) frequently
- Over 100 lbs (Very Heavy) occasionally
- Carry:
- 1-10 lbs (Sedentary) continuously
- 11-20 lbs (Light) continuously
- 21-50 lbs (Medium) continuously
- 51-100 lbs (Heavy) frequently
- Over 100 lbs (Very Heavy) occasionally
- Push/Pull *1 frequently
- Climb/Balance *2 frequently
- Stoop/Squat frequently
- Kneel occasionally
- Bend frequently
- Reach above shoulder frequently
- Twist frequently
- Grasp objects *3 continuously
- Manipulate objects *4 continuously
- Manual dexterity *5 frequently
- 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
Benefits for this role may include overtime, health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.