Workflow Coordinator
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
This Workflow Coordinator will be responsible for managing daily operations which includes:
- Distributes workload, monitors production and participates in work as necessary.
- Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines.
- Resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary.
- Prepares reports, records and performance monitoring informing management of operational activities.
- Provides work direction and training to staff.
- Maintains knowledge of products, services and systems in assigned area.
Why should you apply:
- You like hands-on training to set you up for success
- You're excited about being part of a collaborative team and providing ideas for process improvement and innovation
- You are seeking excellent training and development opportunities with higher earning potential and eventual career progression as a Paralegal
- You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and pension plan
Basic Qualifications:
- High school diploma or equivalent
- Four or more years of bank operational functions, systems, policies and procedures, or related experience
Preferred Skills/Experience:
- Thorough knowledge of computer applications and/or the equipment used in the assigned area
- Good customer relations skills
- Effective verbal and written communication skills
- Well-developed ability to identify and resolve/escalate problems
- Demonstrated leadership skill
- Legal experience
- Proficiency with MS Office, especially Excel
- Attention to detail
- Ability to thrive in a high volume and deadline driven environment
- Ability to multi-task and prioritize multiple projects of high importance
Schedule: Monday - Friday 8am - 5pm
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
Pay Range: $20.00 - $26.39