Specialist, HR Operationscategorycorporate Functions & Riskjob Id2025 - 0021245locationminneapolis, MN, United Statesposting Start Date09/02/2025anticipated Posting End Date09/07/2025job Typefull Time

HR Employee Services Administrator

The HR Employee Services Administrator assists with ongoing operational processes, audits, and HR administrative duties to ensure business line and employees' needs are met within agreed service level agreements and federal regulations. • Manages a queue of assigned service requests and ensures timely processing and resolution occurs within specified service level agreement. • Maintains necessary personnel files and paperwork while upholding and protecting confidential employee information. • Performs back-up support to other general HR administration or administrative tasks. • Maintains a useful working knowledge of company policies, procedures, government regulations and commonly accepted business ethics. • Maintains a clear understanding of legal and compliance requirements related to assigned areas and projects. • Work with Center of Excellence members to provide high-level focused quality customer service and resolution to non-routine escalated inquiries. • Handle sensitive company and personal information, which requires a high degree of confidentiality. • Interprets customer needs accurately and develops workable technical and non-technical business solutions. • Researches and resolves discrepancies within Case Management System. • Performs back-up support to other general HR administration or administrative tasks. • Interprets customer needs accurately and develops workable technical and non-technical business solutions.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.