At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Provides sales, processing, operational, administrative and customer service support to Regional Sales Managers (RSM) and Business Development Officers (BDO) of U.S. Bancorp SBA Division. Researches internal and/or external customer needs and responds appropriately. Assists BDO in the collection of application items and construction of submission packages. Assists in business development at the direction of the RSM or BDO such as: meeting with existing or new prospects, contacting existing client base to review current relationship, planning and coordinating marketing campaigns/business development seminars and meeting with internal departments to discuss joint business initiatives. Performs administrative support duties to assist the RSM or BDO such as: making and tracking appointments, preparing proposals/ reviews/ routine correspondence, organizing paper flow in adherence to the firm's recordkeeping requirements, maintaining client files, answering phones, opening and disseminating mail.
Basic Qualifications - High school diploma or equivalent - Five or more years of experience in administrative support activities Preferred Skills/Experience - Thorough knowledge of all applicable bank and branch policies, procedures and support systems - Excellent customer service skills and good attention to detail - Ability to manage multiple tasks/projects and deadlines simultaneously - Strong organizational skills - Strong verbal and written communication skills - Proficient computer skills, especially Microsoft Office applications
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.