Operations Processor 4categorybanking Operationsjob Id2025 - 0017755locationsaint Paul, MN, United Statesposting Start Date08/27/2025anticipated Posting End Date09/08/2025job Typefull Time

Operations Processor

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. May have direct contact with third-party vendors and/or external customers. Researches exceptions and escalate issues to management as appropriate. May have the opportunity to recommend and implement developed processing improvements within production. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions. The function of this position may include performing a variety of clerical duties related to mailing, sorting, and/or delivering mail.

• Sort incoming mail.

• Extract contents from envelope and prep for ingestion.

• Ingest documents transaction and detail information into multiple systems.

• Upload ingested files into TPS TRADE 360 and KTA (Kofax Total Agility) to assign and submit document files to the system.

• Log in check items.

• Collect and follow handling instructions on the end process of physical documents.

• Assisting with any document updates/replacements.

• Building document packets for send out.

Basic Qualifications - High school diploma or equivalent - Two to four years of related work experience.

Preferred Skills/Experience - Thorough knowledge of applicable bank and department policies, procedures, products and support systems - Proficient problem-solving skills including the ability to identify, research and resolve difficult and complex situations - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Effective verbal and written communication skills