National Lockbox Operation Processor - Earth City, Mocategorybanking Operationsjob Id2025 - 0022755locationearth City, MO, United Statesposting Start Date09/23/2025anticipated Posting End Date10/03/2025job Typefull Time

National Lockbox Operation Processor

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Our St. Louis, MO Lockbox site is a secured facility that manually processes payments. Each payment is mailed to a post office box number where an employee from U.S. Bank goes and collects the payments and brings them to the site. There are also different sectors of lockbox.

Federal (GA) Banking: In Federal Banking, our client is the United States Federal Government. We process payments for our Government Agencies.

National Has TWO sectors:

1. Remittance Banking: In Remittance Banking, our client group consists of corporations or large organizations. We process payments for them sent in by their customers.

2. Internal Payments (IP): In Internal Payments we process payments for credit cards, lines of credit, loans and leases as well as mortgage accounts for U.S. Bank.

Job Functions for each sector:

Falcon Operator: Processor that operates a Falcon machine by scanning payments and supplemental documents into our system to process.

Data Entry Clerk: Processor that enters data through a computer system to process payments and supplemental documents for multiple accounts.

Additional job functions include: preparing physical items for processing on capture devices, performing data perfection/data entry on deposit transactions that require correction, filing/retrieving items as needed, balancing tasks, and other duties as assigned.

Schedule: This position will be Friday, Saturday, Monday, and Tuesday. 3:30 pm - 12:00 pm.

Basic Qualifications:

High school diploma or equivalent. One to two years or more of related work experience.

Preferred Skills/Experience:

Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements. Proven commitment to high quality customer service. Ability to work well with external and internal customers. Good time management skills to maximize production and execution of tasks in a fast-paced environment. Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide. Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions. Ability to identify, analyze and resolve exceptions through data interpretation. Strong PC skills. Good verbal and written communication skills.