Equipment Finance - Commercial Banking Representative, Collectionscategorysales & Relationship Managementjob Id2025 - 0022030locationsaint Paul, MN, United Statesposting Start Date09/18/2025anticipated Posting End Date09/24/2025job Typefull Time

Equipment Finance Core Collections Team Collector 2

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills, and discover what you excel at—all from Day One.

The Equipment Finance Core Collections Team has a Collector 2 opening. A Collector 2 will manage a specialized portfolio to collect payment on assigned delinquent accounts by directly communicating with customers and arranging for payment in order to minimize loss to the organization. A candidate may find success in collaborating with senior leaders and other functional teams in addition to working directly with our clients and sales teams to resolve and reconcile complex customer accounts. The position may provide project opportunities as well as the ability to participate as a peer mentor in coaching and guiding new employees.

Job highlights:

• Functions as the primary daily contact between commercial banking customers and U.S. Bank.
• Maintains and expands the relationship with customers by providing overall customer support services.
• Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
• Identifies products and services that meet customer's needs.
• Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Schedule: Monday - Friday, 8:00 am - 5:00 pm

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week. The team works in office, Tuesday, Wednesday, and Thursday.

Basic qualifications:

• High school diploma or equivalent
• One to two years of experience in the financial services industry

Preferred skills/experience:

• Effective verbal, written, and interpersonal communication skills
• Proven customer service and problem resolution skills
• Proficient computer skills, especially Microsoft Office applications
• Basic knowledge of departmental and bank products and services

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security, and give you peace of mind. Our benefits include the following (some may vary based on role, location, or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay range: $20.00 - $24.09