At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Our Wealth Management & Investment Services is seeking an Account Processor to perform a variety of document processing and record keeping tasks associated with customer accounts. The Account Processor will operate within the Account Services New Account Applications team to maintain complex customer accounts that require a thorough knowledge of investment products, services, and financial industry regulations.
Responsibilities include but are not limited to:
Basic Qualifications - High school diploma or equivalent - Typically four or more years of clerical and customer service experience
Preferred Skills/Experience - 2 years or 4 years college degree or equivalent
- Knowledge of products, services, terminology, procedures, and systems related to wealth management and investment services or demonstrated aptitude to learn
- Strong customer service skills
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
- Ability to independently identify and resolve complex problems
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Effective verbal and written communication skills
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32