Project Manager - Salesforce Release Management

Job Title

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Key Responsibilities: Release Management Leadership Own the end-to-end release lifecycle for Salesforce and nCino platforms, including planning, blackout strategy, sandbox coordination, cutover execution, and post-go-live validation. Cross-Functional Influence Lead by influence across product, engineering, QA, UAT, and business operations teams. Foster collaboration and resolve blockers without formal reporting lines Stakeholder Engagement Serve as the connective tissue between business and technology. Translate strategic goals into actionable plans, ensuring stakeholder alignment and readiness across all phases of delivery. Agile Execution & Governance Drive Agile ceremonies, backlog refinement, sprint planning, and release readiness. Ensure compliance with internal governance, risk, and audit protocols. Operational Excellence Support Salesforce data refinement, user experience modernization, and integration efforts with platforms Documentation & Reporting Maintain detailed project documentation, including technical and business plans, mock entry/exit reports, and contingency strategies for rollback

Basic Qualifications: Master's degree, or equivalent work experience 10 or more years of experience in project management activities Preferred Skills/Experience Proven experience managing Salesforce release cycles in financial services or enterprise environments Strong background in Agile, hybrid delivery models, and stakeholder coordination Experience leading without authority in matrixed organizations Familiarity with Salesforce Financial Services Cloud, nCino, and related integrations Excellent communication, risk management, and change leadership skills

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00