Lockbox Operations Processor - Earth City, MO

Job Title

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Our St. Louis, MO Lockbox site is a secured facility that manually processes payments. Each payment is mailed to a post office box number where an employee from U.S. Bank goes and collects the payments and bring them to the site. There are also different sectors of lockbox.

Federal (GA) Banking: In Federal Banking, our client is the United States Federal Government. We process payments for our Government Agencies.

National Has TWO sectors:

1. Remittance Banking: In Remittance Banking, our client group consists of corporations or large organizations. We process payments for them sent in by their customers.

2. Internal Payments (IP): In Internal Payments we process payments for credit cards, lines of credit, loans and leases as well as mortgage accounts for U.S. Bank.

Job Functions for each sector:

Falcon Operator: Processor that operates a Falcon machine by scanning payments and supplemental documents into our system to process.

Data Entry Clerk: Processor that enters data through a computer system to process payments and supplemental documents for multiple accounts.

Additional job functions include: preparing physical items for processing on capture devices, performing data perfection/data entry on deposit transactions that require correction, filing/retrieving items as needed, balancing tasks, and other duties as assigned.

Schedule: Friday, Saturday and Monday 7:00am-3:30pm.

Basic Qualifications - High school diploma or equivalent - One to two years of related work experience

Preferred Skills/Experience - Thorough knowledge of applicable bank and department policies, procedures, products and support systems - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Ability to identify, analyze and resolve exceptions through data interpretation - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications - Effective verbal and written communication skills

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.