Investor Services Senior Analyst

Job Description

Reports To: Transfer Agency Manager

Responsibilities: Investor Onboarding

Assist with the management of the daily operations of the Transfer Agency team

Ensure that all relevant responsibilities are carried out and prioritized in accordance with deadlines

Implement new or enhanced procedures or processes as required in line with updated regulations / client requirements

Maintain oversight and follow up in relation to outstanding matters and escalate as appropriate

Assist with client due diligence visits

Client communication and point of contact for escalation

Other TA activities

Processing Capital calls and distributions

Processing investors re-balancing/equalisation

Processing and confirming subscriptions, redemptions, switches and transfers

Processing payments

Applying the Net Asset Value to investor capital activity for daily / weekly / monthly Funds

Reconcile subscription accounts on a daily basis

Completing audit requests for investor accounts

Assist in the compilation of client Board Reports

Act as mentor to Junior Analysts

Gain an understanding of incentive fee calculations

Adhere to all processing procedures and controls

Act as primary contact for both client and investor queries and act as host for client service calls and monthly board calls

Ensure client month-end reporting deliverables are being met

Gain an understanding of all funds across the team in order to provide coverage when required

Requirements

3rd level qualification

Minimum of 3-5 years' experience in Transfer Agency / Onboarding

Excellent organizational skills and a high attention to detail

Excellent PC skills (good knowledge of Microsoft Excel and Word essential)

Self-motivated, innovative and analytical

Ability to work well as part of a team

Excellent client communication skills

Team leadership skills

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.