ICG Relationship Support Banker

Job Title

The Relationship Support Banker is a business line support role that provides operational and credit-related assistance to Relationship Managers, Portfolio Managers, and product partners. This position requires a working knowledge of credit and loan processes, strong attention to detail, and the ability to manage multiple tasks with accuracy and timeliness. This banker is expected to take ownership of assigned responsibilities and demonstrate accountability in supporting client and regulatory requirements.

Essential Functions:

• Support ICG Banking activities, including covenant tracking/monitoring, loan onboarding, loan documentation, compliance reporting, annual reviews, and exception monitoring.
• Apply working knowledge of credit and collateral monitoring to assist with identifying issues or irregularities, escalating when appropriate.
• Complete account maintenance, research, and resolution of internal inquiries with accuracy and timeliness.
• Assist with preparing for audits and ensuring adherence to departmental policies and procedures.
• Maintain accurate files and client records, including KYC, flood, appraisals, and regulatory requirements.
• Support the monitoring of assigned credit portfolios, including past dues, payments, covenant compliance, and collateral reporting.
• Partner with Relationship Managers and product teams to support client relationship activities and identify potential service needs.
• Contribute to a culture of accountability and ownership, ensuring that deliverables are completed to standard and within required timelines.
• Demonstrate initiative in building knowledge of credit, loan systems, and compliance processes, with an expectation of progressing toward higher-level responsibilities.

Basic Qualifications:

• Associate's degree (Bachelor's preferred), or equivalent work experience.
• Two to four years of experience in the financial services industry.

Preferred Skills/Experience:

• Solid analytical and problem-solving skills, with the ability to identify discrepancies, maintain accurate records, and support compliance with policies and regulations.
• Strong organizational and time management skills; ability to manage multiple tasks and meet deadlines.
• Ability to work both independently and collaboratively, with accountability for assigned responsibilities.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office and department-specific systems (including nCino).
• Willingness and ability to learn new systems, processes, and regulatory requirements.
• Demonstrated reliability, initiative, and a strong work ethic in a fast-paced environment.

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

Pay Range: $25.63 - $34.18