Dealer Services Concierge Agent

Sales Support Specialist

The Sales Support Specialist assists the sales team by preparing and processing customer accounts, gathering and reviewing sales information, collaborating with other employees and listening to customers' needs. The Sales Support Specialist addresses customer inquiries with a positive attitude. Assist customers with their car buying quest. Partnering with dealerships to connect clients with dealerships to meet their needs. Assist customers with the auto lending process.

Basic Qualifications:

• High school diploma or equivalent
• Typically six or more years of clerical experience

Preferred Skills/Experience:

• Thorough knowledge of assigned business function
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data
• Proven customer service/relations skills
• Effective interpersonal, verbal and written communication skills
• Sales experience with proven results
• Strong organizational skills with a high level of accuracy
• Experience in meeting sales goals
• Call center experience with sales or banking sales preferred

Location expectations: This role requires working from a U.S. Bank location three (3) or more days per week. Tempe, AZ- In office 4 days per week.

Hours: Monday- Friday 8am- 6pm CT shift is between these hours

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range: $25.63 - $34.18