Credit Support Specialist 4

Job Description

Processes incoming credit requests, pulls reports, ensures requests meet guidelines, creates account records, and assigns to designated work queues. Verifies, processes, and documents information related to all aspects of standard and non-standard contract and credit documentation to ensure completeness and accuracy. Identifies and files credit and collateral documentation. Coordinates with Contracts and KYC teams related to resigns, terminations, name changes and mergers to maintain data integrity.

Basic Qualifications

• High school diploma or equivalent
• Five or more years of clerical and/or lending operations experience

Preferred Skills/Experience

• Thorough knowledge of lending operations, loan processing, documentation requirements and credit policies and procedures
• Well-developed records management and clerical skills
• Excellent customer service/relations skills
• Ability to identify and resolve exceptions and to interpret information
• Excellent verbal and written communication skills

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32