Youth Services Manager

Youth Services Manager

The Youth Services Manager will be responsible for the day to day oversight of adolescent patients and the Adolescent Psychiatric Rehabilitation Treatment Facility (PRTF)/ Residential Treatment (RTC) Program at RBHH. The Youth Services Manager is responsible for the development of a comprehensive RTC program that responds to the community's needs and supports the organizations overall mission, philosophy and goals.

Key responsibilities include:

• Ensuring staff has adequate training in all procedures.
• Coordinating with the Human Resources Director the interviewing, selection, promotion, and evaluation of applicants and employees.
• Providing guidance to staff to assist them in continually improving all aspects of care.
• Monitoring staff performance and providing regular feedback.
• Representing and distributing information about Reno Behavioral Healthcare Hospital services to community healthcare entities.
• Understanding and communicating the disease pathology associated with behavioral conditions and their models of treatment.
• Facilitating the patient's access to the appropriate level of care and setting.
• Establishing and maintaining effective working relationships with physicians, nursing staff, health professional affiliates in community, and other departments.
• Demonstrating good skills in assessing client's crisis and clinical indicators.
• Making appropriate interventions during assessments and crisis situations.
• Maintaining knowledge of the developmental tasks and sociological theories of pertinent age groups.
• Maintaining knowledge of legal guidelines pertaining to EMTALA/COBRA and abuse/neglect reporting.
• Staying abreast of organization's programs and services.
• Participating in activities which enhance professional growth and development.
• Performing related duties as requested.
• Upholding the organization's ethics and customer service standards.
• Growth and management of the PRTF/RTC locally. Potential development in other regions.
• Ability to perform all key responsibilities as outlined in the Therapist III position.

Requirements:

• Master's Degree in relevant field.
• Minimum of five years experience working in psychiatric setting (preferred).
• Familiarity and comfortable working with issues related to mental health diagnosis, substance abuse, co-occurring disorders and history of trauma.
• Basic knowledge of human growth and development preferred.
• Maintains current knowledge of social, medical and psychiatric services available within the community.
• Displays good theoretical knowledge of psychopathology and appropriate treatment techniques of each type of therapy.
• Experience with therapeutic limit-setting helpful or an understanding of level systems or other behavior management modalities helpful.
• Ability to maintain professional boundaries.
• Current CPR certification.
• CPI obtained within 60 days of hire.

Skills and abilities:

• Maintains confidentiality of patients at all times.
• Knowledgeable of patient rights and laws pertaining to mental health.
• Assessment and intervention skills.
• Persuasive manner and skills in overcoming denial and resistance to treatment.
• Ability to concentrate on task in high traffic areas.
• Ability to deal with crisis and potentially combative patients while maintaining personal and emotional equilibrium.
• Sensitivity to and willingness to interact with persons of various social, cultural, economic and educational backgrounds.
• Proficiency with software and/or equipment (Microsoft Office applications including Outlook, Word, Excel and PowerPoint).
• Strong organizational skills with ability to prioritize projects, work relatively independently, manage multiple tasks, and meet deadlines.
• Strong written and verbal communication skills.
• Strong interpersonal skills. Ability to work with people with a variety of background and educational levels.
• Ability to work independently and as part of a team.
• Good judgment, problem solving and decision-making skills.
• Demonstrated commitment to working collaboratively as well as possessing the skills to lead, influence, and motivate others.
• Ability to work in a fast-paced, expanding organization.

Physical requirements:

• Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
• Give and follow verbal and written instructions with attention to detail and accuracy.
• Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
• Minimum standard of visual acuity with or without correction.
• Coordinate multiple tasks simultaneously.
• Reach forward, up, down, and to the side.
• Ability to stoop, lift, finger (pick, pinch or type and grasp).
• Drive, sit and/or stand for minimum periods of one hour or more at a time.
• Lift up to 50 pounds, exert up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently.

Benefits:

A full benefits package is available the first of the month following just one month of employment! This package includes: Medical (three plans to choose from), Dental (two plans to choose from), Vision, Life Insurance options, including plans for spouse and children, 401(k), Pet Insurance, Identity Theft insurance, Tuition Reimbursement, Short Term Disability, Long Term Disability and a very generous PTO plan and more!