Warehouse Ops Coordinator

Warehouse Ops Coordinator

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

It is the responsibility of the warehouse ops coordinator under the direction of the warehouse manager to provide logistics support for key corporate event clients. Professionally interacts with customers, team members, and third-party vendor/partner relationships to provide the highest level of customer service.

This position will support our event & exhibit services team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Atlanta, GA.

Essential duties & responsibilities include:

• Review of, testing and reconditioning trade show displays, booth properties and ancillary materials; the use of hand-tools is required, and excellent dexterity needed.
• Review shipping requests, prepare them, palletize orders and create bills of lading for them.
• Manage outbound shipping for freight companies such as UPS, FedEx, DHL, and other common carriers.
• Monitor and enforce safety procedures.
• Monitor and track delivery dates, ensure timely delivery of critical shipments going to events.
• Review required arrival dates, critical show management deadlines.
• Manage inbound shipments from shows, ensuring timely pickups, scheduling the carriers to pick up shipments within the required windows, understanding union and show management rules regarding these shipment departures from events.
• Review inbound shipments, reconcile manifest against contents, check for damage, restock items and ensure proper tracking of available inventory using a computer software system.
• Ensure 100% accuracy on all outbound and inbound freight and manifests, timely delivery, and client satisfaction.
• Must have a friendly telephone demeanor and be comfortable making phone calls to check the status of freight and deal with management.
• Perform other duties as assigned.

Education & experience:

• High school diploma or equivalent required.
• 1-2 years industry experience preferred; or equivalent combination of education and experience.
• Shipping experience with various carriers.
• Bilingual in Vietnamese and English preferred.

What we offer:

• Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the @types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
• Medical, dental, vision insurance
• Tuition reimbursement
• Paid parental leave
• Life, accident and disability
• Retirement with company match
• Paid time off
• Diversity commitment
• At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.