Vertical Lead, Account Management

Vertical Lead, Account Management

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

We're looking for a Vertical Lead, Account Management to join Snap Inc! As a member of the Sales team, you will work in a fun, fast-paced, and fluid environment. Working from one of our offices, you will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners.

What you'll do:

• Manage a team of Account Managers, coaching functional excellence as defined in roles and responsibilities, supporting new team members in onboarding and building their Snap expertise
• Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximize positive impact to the business
• Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities
• Build a culture of sharing and disseminate best in class work across the team and broader organization
• Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams
• Identify areas of skill development; partner as appropriate in training efforts
• Advocate in service of category/vertical product interests; educate the team in the GTM process of new products/features
• Serve as an effective point of contact for troubleshooting, resolution, and escalation of campaign-related and technical issues

Knowledge, Skills & Abilities:

• Strong mentoring, coaching, and people management skills
• Ability to work in a fast paced environment and adaptable to changes
• Ability to lead multiple projects with strong attention to detail
• Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment
• Demonstrated ability to identify and solve problems by analyzing large data sets
• Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action
• Impressive relationship building skills and comfortable communicating with senior level executives
• Ability to work effectively with cross-functional teams and all levels of management
• Strong presentation and communication skills

Minimum Qualifications:

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
• 10+ years experience in digital media space
• Deep familiarity (e.g. hands-on-keyboard experience or similar) with social/programmatic ad buying platforms
• 3+ years full funnel campaign activation and measurement experience within Awareness, Consideration and Conversion tactics (with sufficient Pixel familiarity and expertise)
• Understanding of advertising performance metrics and ecosystem

Preferred Qualifications:

• 2+ years of experience managing a client services team
• Strong Excel, PowerPoint and Keynote skills, as well as experience with analyzing datasets, and delivering actionable insights
• Deep familiarity (e.g. hands-on-keyboard experience or similar) with Snapchat Ads Manager
• A passion for Snapchat as a user and knowledge of our ad products