Tenant Services Coordinator

Tenant Services Coordinator (Brewster/Pateros)

Position opened until filled

Date Posted: December 22, 2025

Locations: Serves as a Tenant Services Coordinator for the following multifamily properties:

• Peachtree Apartments, Brewster, WA (24 units)
• Vista Park Apartments, Brewster, WA (25 units)
• Pateros Gardens Apartments, Pateros, WA (16 units)

The worksite is in Brewster and Pateros, WA. Periodic travel to the HAOC's main office in Omak will also be necessary.

Responsible To: Executive Director and Property Operations Manager

Supervises: Maintenance/grounds staff

Work Schedule: This position is a full-time non-exempt position. Working 40 hours a week, Monday to Friday. Work hours at each property may vary based on site-specific needs.

Wages and Benefits: The salary range is $23.00 - $25.00 per hour. The annual salary range is $47,840-$52,000. Wage will be based on knowledge, skills, and experience. Employees are eligible for the agency's benefits package, which includes Medical, Dental, and Vision insurance (employer covers 80% of the premium), WA State Pension, twelve paid holidays a year, and the starting accrual of 8 hours of paid vacation and 8 hours of paid sick leave per month.

Application Requirements and Process: Submit both a one-page cover letter and a resume. The cover letter needs to address how your experience, education, and/or training qualify you to perform the essential functions listed in the job announcement. Your resume should detail all education and experience that qualify you for this position.

Submit: Email cover letter and resume as attachments to nancy@okanoganhousing.org with a Subject Line of "Tenant Services Coordinator-- Your Last Name, Your First Name." Questions may be addressed to: Nancy Nash-Mendez, nancy@okanoganhousing.org

Our Agency: The Housing Authority of Okanogan County (HAOC) is a public body created by the Okanogan County Board of Commissioners in 1993, according to State statute (RCW 35.82). Its mission is to provide safe, decent, affordable housing and economic opportunity free from discrimination. We own and manage over 200 units throughout Okanogan County. Our agency also manages the HUD Housing Choice Voucher program, which includes over 400 vouchers.

Function of the Position: To better serve the tenants in the properties, bilingual (English/Spanish) preferred.

The Tenant Services Coordinator provides leadership, innovation, and vision in the management of Peachtree, Vista Park, and Pateros Gardens Apartments while supervising the maintenance and groundskeeper staff. The employee is responsible for ensuring that residents have decent, safe, and sanitary housing. The position also enforces housing policies, funders' regulations, and requirements of the lease.

The position requires on-call duty 7 days a week, 24 hours a day, for emergency purposes. The Tenant Services Coordinator will be provided with a company phone. For security purposes, the agency requires all company phones to have location software.

The Tenant Services Coordinator has direct responsibility for the administration and performance of all aspects of property management, including but not limited to occupancy, collections, maintenance (including routine, preventive, and emergency), resident relations, and general administration.