Supervisory Medical Support Assistant

Supervisory Medical Support Assistant

The Alaska VA Healthcare System is looking to fill a Supervisory Medical Support Assistant position in their Fairbanks, AK Community Based Outpatient Clinic (CBOC). The list generated from this announcement can be used up to 90 days to fill any additional vacancies that may arise. Responsibilities include planning, organizing, administering, and directing how the support services work will be accomplished for the organizations served. The duties of this position include but are not limited to the following: planning, coordinating, analyzing, and directing the many diverse activities of the Ward Administration/outpatient specialty clinic sections that provide the clerical support for the professional and/or services. Assigning work of subordinate staff which requires developing performance standards. Resolving complex issues to ensure that patient services are met. Evaluating new products, equipment and systems in order to make recommendations for improved operations. Providing the technical and management guidance necessary to achieve the optimum use of the support service resources which require the application of highly specialized knowledge and skills. Carrying out a full range of administrative and supervisory duties, to include assignment of work, performance evaluations, selection of staff and recommendations for awards and advancements. Organizing work, setting priorities and delegating tasks and responsibilities in order to meet deadlines. Managing staffing requirements, managing priorities and coordinating work in order to complete duties in an accurate and timely manner. Providing briefings, orientations, staff development and training. Developing and formalizing performance evaluations for those under the direct supervision of this position. Providing advisory services to all levels of management regarding the requirements and implications of the services provided and following protocols regarding the hospital's policy and regulations. Providing advice to operating managers and supervisors in various departments on how provided services can assist in accomplishing their missions and programs.