STATE Veterans' Service Officer - 50000853

State Veterans' Service Officer

The Florida Department of Veterans' Affairs is seeking a State Veterans' Service Officer. This position is located within the VA Regional Office in Bay Pines, Pinellas County and offers a competitive salary of $45,479.98 starting annually, paid bi-weekly. The role includes an excellent retirement package, health, vision, dental, disability, and other supplemental insurance options, paid vacation, sick leave, nine paid holidays, and personal day. A tuition waiver is available for State Universities and Community Colleges.

This position is in the Career Service system and is an Equal Opportunity Employer/Affirmative Action Employer. The State of Florida supports a Drug-Free workplace and all employees are subject to reasonable suspicion drug testing.

The State Personnel System is an E-Verify employer and requires verification of employment eligibility. For more information, visit E-Verify Website.

Minimum Qualifications:

• Must have served as a member of the Armed Forces of the United States and been separated under honorable conditions.
• An Associate's degree from an accredited college or university; an E-5 or above rank may substitute for the required education.
• Five (5) years of experience in counseling, interviewing, public or business administration, or handling veterans' affairs.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Successful completion of the due diligence process including a Level II background check and drug test.

Preferred Qualifications:

• Service Officer experience in counseling, interviewing, or handling veterans' affairs.
• Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
• Proficiency in web-based applications and conducting work-related internet research.

Position Description:

• Review and interpret Veterans' Administration (VA) laws, rules, and regulations affecting veterans' entitlements in applying for state and federal veterans' benefits.
• Meet, interview, counsel, and obtain information to prepare and submit claims.
• Conduct personal hearings with VA Representatives, Decision Review Officer (DRO), and Board Veteran Appeals (BVA).
• Complete forms and documents utilizing the Department's Vetraspec system.
• Protect all private medical information and claims information in accordance with appropriate regulation and statutes.
• Respond to inquiries from post and county service officers, veterans, and officials from other states relative to problems with the administration of veterans' benefits.
• Represent the Florida Department of Veterans' Affairs by providing briefings and information on state and federal veterans' benefits at various events.
• Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters.
• Offer all veterans the opportunity to apply for voter registration.
• Other duties as assigned by the supervisor and Bureau Chief in support of the FDVA's goals, objectives, and mission.

Location: BAY PINES, FL, US, 33744

Nearest Major Market: TAMPA