Sr. Supply Chain Operations Manager

Sr. Supply Chain Operations Manager

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world's largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate - we're focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you're enabled to do your best work and embrace your potential. If you're driven by purpose, thrive on solving complex challenges, and want to be part of the team that's helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Sr. Supply Chain Operations Manager to join our Cloud Ops team. This is a hybrid role based onsite in San Jose three days a week, reporting to the Senior Director, ZTE Supply Chain and Logistics. We are seeking an experienced Supply Chain Operations Manager to join our fast-paced, dynamic global data center team. You will be responsible for supplier selection and relationship management across various categories, including integrators, VARs, and OEMs, while overseeing and managing inventory at both supplier and data center locations across global regions.

Role Expectations

Drive global supplier relationship management to ensure operational excellence and strategic partnership health

Lead sourcing initiatives across critical categories including integrators, VARs, and OEMs

Execute cost optimization strategies to maximize value and efficiency across the supply chain

Manage comprehensive planning and forecasting cycles to support global data center demands

Provide rigorous inventory oversight at supplier and data center locations to ensure global availability

Success Profile

You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what's needed, navigating seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback-knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.

Minimum Qualifications

Significant hands-on experience managing global supply chain operations

Proven track record in strategic supplier management and partnership development

Demonstrated expertise in forecasting and planning within complex organizational structures

Direct experience in inventory sizing and multi-location inventory management

Strong background in driving and measuring supplier performance management

Preferred Qualifications

A history of flawless operational execution in high-growth, fast-paced environments

Advanced influencing skills with a proven ability to drive results across organizational boundaries

High degree of technical savvy regarding supply chain systems and data center infrastructure