Software Engineer

Technical Support Specialist

Provide ongoing technical support and troubleshooting for NA Soy Network Dashboards

Respond to user feedback and enhance dashboard features as needed

Integrate Satake Enpresor equipment monitoring into the existing dashboard environment

Develop and deploy automated poor-performance detection algorithms

Implement automated notifications for appropriate sites and operators

Generate actionable color sorter setting insights based on Quality Bin Sample scores

Collaborate with operators to optimize equipment settings and reduce defects

Deliver monthly status and progress updates on dashboard performance and improvements

Create and maintain documentation for new features, integrations, and workflows

Develop training materials for operators and management as needed

Provide recommendations for future dashboard enhancements and automation opportunities

Pay rate for this position is between $37-$40/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and requirements

Strong understanding of networking fundamentals, including IP addressing and data retrieval

Experience working within secure, controlled environments

Proficiency with SQL, Python, and C# (Windows-based development)

Experience with PostgreSQL or other relational databases

Familiarity with industrial communication protocols (OPC, Modbus, OT networking)

Experience with Grafana or similar dashboard and visualization tools (preferred)

Ability to bridge industrial systems (PLC/OT) with modern software development

Software engineering background with a MIS, Computer Engineering, or related technical degree (advanced degree not required)