SMRT Disability Program Training & Technical Advisor - Human Services Program Representative 2 - Remote Eligible

SMRT Disability Program Training & Technical Advisor

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

Location: St. Paul

Telework Eligible: Yes

Full/Part Time: Full-Time

Regular/Temporary: Limited

Who May Apply: Open to all qualified job seekers

Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE

End Date: 12/31/2026

FLSA Status: Nonexempt

The State Medical Review Team (SMRT) Disability Program Training & Technical Advisor serves as a technical expert and leader within the State Medical Review Team (SMRT). This role advances staff competency, ensures compliance with federal and state disability regulations, and supports program integrity by providing guidance on complex Social Security Administration (SSA) regulations, medical and vocational analysis, and state program policies. As a member of the SMRT leadership team, the Technical Advisory Lead contributes to policy development, system improvements, workflow coordination, and continuous improvement initiatives that strengthen client, provider, and staff experiences.

The position emphasizes coaching, mentoring, and providing hands-on guidance to ensure staff apply intricate legal standards consistently and accurately. The Technical Advisory Lead directs onboarding efforts, delivers case-based support, and serves as a subject matter expert on precedent-setting and complex cases. This role requires a balance of technical expertise, leadership, and collaborative problem-solving to help the team achieve timely, accurate, and legally defensible disability determinations while fostering a culture of continuous learning, accountability, and professional growth.

Some responsibilities include, but are not limited to:

Provide technical expertise and guidance on complex disability cases, SSA regulations, and state program policies.

Coach, mentor, and provide hands-on guidance to SMRT staff to ensure consistent and accurate application of legal standards.

Direct onboarding and orientation efforts for new staff, helping them quickly develop the knowledge and skills needed for success.

Collaborate with SMRT and HCEA leadership teams on policy, system improvements, and continuous improvement initiatives.

Coordinate outreach, presentations, and staff support strategies to enhance program knowledge, compliance, and operational effectiveness.

Interagency collaboration and stakeholder engagement efforts to align operations with strategic priorities and regulatory requirements.

Participation on the SMRT Leadership Team to guide day-to-day operations, lead improvement initiatives, and contribute to long-term strategic planning that improves client, provider, staff, and management experiences while increasing efficiency and outcomes.

SMRT operates with a telework optional work schedule in accordance with MMB Policies, following onboarding and training.

Minimum Qualifications:

Three (3) years' experience interpreting and applying federal and state laws, regulations, and policies related to disability determinations or healthcare eligibility programs that may require a disabled basis of eligibility. Experience must demonstrate advanced knowledge sufficient to provide training and mentoring in the following:

Application of Social Security Disability laws, including advanced understanding of the Code of Federal Regulations (Title 20 Chapter III) and the Program Operating Manual (POMS), sufficient to issue accurate and timely disability determinations in accordance with state and federal laws and agency policies and procedures.

The programs for which SMRT evaluates disability including Medical Assistance for Aged, Blind, or Disabled (ABD), MA for Employed People with Disabilities (EPD), MA - Tax Equity and Fiscal Responsibility Act (TEFRA), Managed Care Exclusion, Family Support Grant (FSG), Special Needs Basic Care (SNBC), and MA-Home and Community-Based Waivers (BI, CAC, CADI, and DD).

The following systems: ISDS, MAXIS, MMIS, METS, SMI, MnCHOICES Assessment Tools, SSAS, and Electronic Health Records (i.e. Epic).

Designing, coordinating, and delivering professional development programs, including providing one-on-one mentoring, technical guidance, and coaching to ensure staff competency and consistency in workflow.

• Bachelor's Degree higher in Human Services, Public Health, Social Work or related field may substitute for one (1) year of work experience.
• **Master's Degree higher in Human Services, Public Health, Social Work or related field can substitute for two (2) years of work experience.

Preferred Qualifications:

Experience working effectively with others from different backgrounds and cultures.

Familiar with Department of Human Services (DHS) programs and services delivery options.

Legislative processes, procedures and protocols that have broad, inter-related impact.

Strategic planning to guide broad, agency-wide collaboration, quality assurance and improvement initiatives.

Understanding of grant management and experience managing budgets.

Program management skills to employ creative strategies and techniques.

Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.

Additional Requirements:

Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.

Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us. Please indicate what assistance is needed.