Servicenow Junior Developer

ServiceNow Junior Developer

Are you excited to learn new development technologies and be part of a team that's improving the way the University operates? If you enjoy problem-solving, creating efficient processes and workflows with automation, and supporting users in a modern enterprise platform, this could be a great opportunity for you. We're looking for someone who is self-driven, dependable, detail-oriented, and eager to grow as a developer using the ServiceNow platform.

The ServiceNow Junior Developer (Entry-Level) position is a member of the Process Design and Development team and works alongside experienced developers, analysts, and stakeholders to design, build, test, document, and support ServiceNow - Service Catalog items, applications, and workflows used across USU's ServiceNow platform.

This is an entry-level role designed for candidates who have foundational programming skills and want to build a career on the ServiceNow platform. The Junior Developer will learn ServiceNow development best practices, follow system and university standards, and contribute to implementation and support efforts with coaching and oversight.

A successful candidate will learn and be able to develop basic catalog items and workflows on the ServiceNow within 2-3 months. With additional learning, a junior developer should be able to expand their skillset and tackle more complex workflows and applications within 9-12 months moving from a junior developer to a full developer.

Must be authorized to work in the U.S. Sponsorship is not available for this position.

Responsibilities:

• Assist in the design, development, and configuration of ServiceNow catalog items and applications including:
• Participating in requirements gathering and clarification
• Contributing to solution design and development tasks
• Testing and validation
• Documentation and knowledge transfer
• Implementation planning and deployment activities (with guidance)
• Translate business and functional requirements into technical tasks and configuration/development work items.
• Build and maintain platform components such as forms, lists, UI policies, business rules, client scripts, flows/workflows, notifications, reports, and dashboards (as appropriate to the role).
• Develop and execute test cases for functional and regression testing; document results and troubleshoot defects.
• Support integrations and data activities (as needed), such as imports/exports and basic REST/API usage, under direction of senior staff.
• Recommend improvements to usability, performance, and maintainability of ServiceNow solutions.
• Collaborate with team members and customers to ensure solutions meet the intended outcomes and follow platform standards.
• Provide tier-two support to end users and Service...

USU recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the university's academic mission of learning, discovery, and engagement. USU is an Equal Opportunity employer and does not discriminate in any of its programs and activities based on race, color, religion, sex, national origin, age, genetic information, sexual orientation or gender identity/expression, disability, status as a protected veteran, or any other status protected by University policy or local, state, or federal law.