Senior Business Operations Manager

Senior Business Operations Program Manager

Are you a thought and process leader, a change agent who wants to partner with a team of forward-thinking, smart, dedicated technologists that approach every problem with fresh eyes? If you answered yes, you may be who we are looking for!

We are looking for a passionate and results-oriented Senior Business Operations Program Manager to drive executive support for multiple Product & Engineering leaders and their teams. The role requires an individual with excellent program and project management abilities and an outstanding track record of delivering results.

Strategic Planning: Annual Fiscal Year (FY) Planning & Management

Own the annual AOFP process bottoms up and tops down target planning

Build monthly OPEX forecast for each team, review with Finance for submission each month; participate in monthly OPEX reviews with Finance; provide variance analysis as needed

Drive quarterly CAPEX planning, CAPEX requests and monitor execution for supported teams; act as focal point for changes and/or ad hoc requests throughout the quarter

Manage Cloud Spend forecast data by leader, project, and product to rationalize latest spend trends. Represent changes in product execution strategy back to cloud spend budget changes.

Ensure monthly, quarterly and annual budget and headcount targets are met with little variance

Ensure per geo headcount targets are met (including site strategies for hiring), oversee requisition staffing process & reporting

Ensure pipeline at the early in career/intern levels are properly staffed

Contracts & PO (Purchase Order) management as needed

Performance Management, Organizational Health: Organization Planning & Design

Partner with VPs/Dir+ on talent development reviews, SME gaps and succession planning for talent

Determine what headcount gaps exist per org and determine affordability

Maintain close partnerships with HRBPs

Rhythm of the Business: Monthly & Quarterly Reporting

Partner with VPs/Dir+ to create monthly & quarterly Shared Platform reporting decks

Create & run forums for Big Rock project tracking & reporting to management

Create & run forums for quarterly Business Reviews

Oversee Jira-RM regular updating & hierarchies and provide reporting with insights

All Hands

Team leadership offsites planning and facilitation

Staff meetings - agenda, notes & action item tracking/closure

Execution of Organizational Wide Priority Activities & Programs

Program manage and drive org-wide programs and initiatives that may involve cross-functional collaboration both within Shared Platform and across the PG & company, such as:

Training

New Hires

Interns

DEIB - Diversity Equity, Inclusion and Belonging

Site activities

Cross-Functional Alignment

Ensure that Shared Platform group priorities, processes and actions are in alignment with practices across the PG & company, drive closure on areas where there is not alignment

Relationship builders with peers across the PG, Finance, HR & Legal

Qualifications

We recognize that not everyone fits neatly into any checklist, but here are some of the skills and experience we think will help make you successful in this role. If you don't match everything on this list, but are excited about the opportunity and think you could contribute, we'd love to hear from you.

10+ years experience as a Program Manager in Engineering product delivery or managing the organizational business cadence of large teams

BS/BA or equivalent job-related experience

Demonstrated ability to work effectively with highly technical engineering teams, with a history of leading the team in delivering against product requirements

Solid ability to provide structure and vital process without compromising execution or the needs of the team, customer or product

Proven record to lead multi-functional teams through influence versus direct management

Demonstrates a strong bias to action; not afraid to tackle unknowns

Strong interpersonal, analytical, problem-solving and conflict resolution skills

Experience managing projects with remote/geographically dispersed team members

Must be able to keep information received fully confidential

Compensation:

The target salary range for this position is 154,700 - 231,000 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.