Senior Associate - Oracle Cloud Finance (accounting Hub Cloud Service)

Oracle Consulting Generalist

At PwC, our people in business application consulting specialize in consulting services for a variety of business applications, helping clients optimize operational efficiency. These individuals analyze client needs, implement software solutions, and provide training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.

As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analyzing their needs, implementing software solutions, and offering training and support for effective utilization of Oracle applications. Your versatile knowledge will allow you to assist clients in optimizing operational efficiency and achieving their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business @context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Managed Services team you will provide ongoing support and enhancement services for Oracle Cloud Financials customers. As a Senior Associate you will analyze complex problems, mentor junior team members, and build meaningful client relationships while navigating the intricacies of financial operations. This role offers the chance to work with diverse clients across industries, promoting optimized operations and delivering exceptional service.

Responsibilities

• Drive optimized operations and exceptional service delivery
• Work with diverse teams to identify areas for continuous improvement
• Utilize analytical skills to navigate complex problems
• Maintain a focus on client satisfaction and operational excellence

What You Must Have

Bachelor's Degree

3 years of experience in Oracle Cloud Financials support

What Sets You Apart

Bachelor's Degree in Accounting, Accounting & Finance, Finance, Management Information Systems, Management Information Systems & Accounting preferred

Provide functional support for Oracle Cloud Financials modules including AHCS, GL, AP, AR, FA, PPM, Cash Management, and Expenses

Respond to client service requests, incidents, and change requests within defined SLAs

Perform root cause analysis and provide long-term resolutions for recurring issues

Execute routine system maintenance, including configuration changes, data corrections, and updates

Collaborate with technical teams for integration support, data loads, and reporting needs (e.g., FBDI, OTBI, BI Publisher)

Partner with client stakeholders to understand business needs and recommend Oracle best practices

Participate in patch testing, quarterly release impact analysis, and regression testing

Maintain up-to-date documentation on configurations, business processes, and client interactions

Identify and suggest process improvement opportunities within the client's financial system

Support knowledge transfer and documentation handover to clients and internal teams

Should have 3+ years of hands-on experience with Oracle Cloud Financials in a support or managed services capacity

Strong functional knowledge of financial operations and ERP processes

Proven experience with Oracle Cloud ERP quarterly updates and issue resolution

Familiarity with Oracle tools such as FBDI, ADFdi, OTBI, Smart View, and Workflow Approvals

Strong communication skills with the ability to explain technical issues to non-technical users

Ability to manage multiple client environments and prioritize tasks based on impact and urgency

Experience supporting clients in industries such as manufacturing, healthcare, public sector, or professional services

Prior experience with change management and documentation standards in a managed services setting

Understanding of ITIL processes and ticketing systems (e.g., ServiceNow, Jira)