Sales Transformation Consulting Senior Manager | Retirement

Retirement & Commerce Transformation Senior Manager

Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Our Digital Commerce services create new, innovative customer journeys through bleeding-edge, end-to-end solutions that unify the digital and physical. Leveraging deep industry knowledge and expertise, we build connected and personalized customer experiences that catalyze customer buying decisions-at speed and at scale. We strategize, design, develop and implement omni-channel B2C and B2B commerce capabilities, platforms and systems. By improving digital channel maturity and delivering integrated experiences, we boost customer interaction and engagement, delivering tangible results and a better bottom line.

You have proven work experience in Financial Services, and more specifically, the Capital Markets and Retirement space. You are a problem solver with extensive consulting and/or industry experience. You are a clear and effective communicator, and you have an open, relatable manner with clients and colleagues. You perform well in an agile, fast-paced working environment. You know how to balance being a leader with contributing to the collective efforts of the team.

The Retirement & Commerce Transformation Senior Manager will apply their deep expertise in the Retirement, Capital Markets, and/or Financial Services industry at the intersection of Sales and Commerce Transformation functional areas. The candidate will be delivering on engagements in the following areas:

Thought Leadership

Ability to understand client needs, develop proposed solutions and deliver high impact technology initiatives; consult and partner with our clients to help them develop high performance solutions to advance their industry position in Retirement, Capital Markets and/or the Financial Services industry

Build Relationships

Build relationships with Financial Services clients to sustain Accenture's profile as a long-term trusted advisor and partner

Consult and Partner

Consult and partner with our clients to help them develop high performance solutions to advance their industry position. Advise clients on ways to measure and improve their customer satisfaction, sales and revenue targets, operational efficiency, and other business metrics

Manage and Coach

Manage and coach junior team members, and continue to grow your own expertise to help Accenture maintain its thought-leadership position

Delivery Execution

Design & execute large scale and complex integrated programs and transformations; focusing on tasks relating to people, process and technology in the Retirement industry.

Implement Business Changes

Implement business changes that drive industry-specific, function and digital operating model transformation, focusing on tasks relating to people and process

Synthesize Technology Needs

Synthesize overall technology needs by analyzing a wide variety of solutions, selecting the most relevant tools/techniques to meet specific client requirements

Manage Banking Implementation

Manage banking implementation engagements (requirements, design, test, deployment, etc.), from client buy-in to planning, budgeting, deliverables, and risk assessment, with heavy client engagement and large delivery teams

Lead Teams

Lead team(s) of Financial Services and other Accenture group practitioners, and build highly successful and efficient teams. Coach and develop junior team members towards more responsibility and enhanced roles.

Sales & Origination

Originate, qualify, and close new opportunities for Accenture with our Financial Services clients, including B2B, B2C and B2B2C digital commerce, sales optimization / experiences (e.g. Lead to Order, Offer Management, Pricing/Quoting, Sales Strategy, Compensation) capabilities

Drive pipeline opportunities from idea to contract to implementation, leveraging the best across Accenture (Song, Strategy & Consulting, Technology, Operations)

Manage performance and profitability of sold deals, and identify opportunities for extension, cross-sell or up-sell

Here's what you'll need:

8+ years Retirement or Capital Markets industry experience, leading transformations specifically in a sales, operations, product or strategy role. A robust understanding of the Retirement industry, including market trends and challenges and the regulatory environment, along with knowledge on improving the end-to-end retirement customer experience in a B2B, B2C and B2B2C @contexts, is required.

5+ years of experience in management or technology consulting, with broad experience in engagement management, business development, and leading complex transformations

2+ year of experience with originating, qualifying, and closing new opportunities through delivering sales proposals and/or business development

2 + year of experience with:

Making strategic recommendations (or decisions) for critical experiences, products or services of the organization (and/or)

Managing a P&L or a pipeline of business development opportunities (and/or)

Providing enterprise level business or technology advisory all the way to the CEO, CTO, COO, and/or CIO

Bonus points if you have:

Excellent communication (written and oral) and interpersonal skills, including compelling story telling skills, highlighting of a large change or transformation to an executive audience

Strong client relationship development and client management skills

Good organizational, multi-tasking, and time-management skills, including experience working on multiple products or deals at the same time

Ability to build Business Cases that are the basis for large enterprise wide initiatives

Proven ability to work independently and as a team member

Prior experience delivering CRM, CPQ, Lead to Order, Sales Transformation implementations

Advanced degree or financial industry certification

You have experience working with onshore and offshore delivery teams

You are bringing an existing network of relationships within the Financial Services industry at decision making levels (MD, VP or up)

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.