Job Requirements: Position responsibilities: Perform as liaison between company, field sales rep, and manufacturer for motive power products assist with sourcing products needed and in problem resolution. Process proposals for pending deals. Process orders for equipment, working with CSG Sales Coordinator. Process orders for peripheral equipment needed to complete order Process billing to customers for equipment orders. Process commissions for sales reps. Perform as backup to others in department as needed. Take customer calls during the day and handle however appropriate. Maintain status info on pending quotations. Monitor inventory of book packets, prepare as needed. Assist Credit Department with problem accounts. Partner with sales staff and other internal departments, as well as our vendors to ensure thorough communications are provided on equipment transactions. May be required to attend off-site functions occasionally (such as trade shows or customer outings). Cross train in other Customer Support Group positions (primarily on the lift truck and aerial side). Perform projects as requested.
Other Experience and Qualifications: Essential skills and experience: Ability to organize and manage multiple priorities. Ability to think ahead and plan. Good communication skills. Good knowledge of motive power and our industry. Strong computer proficiency, very good keyboarding skills. Commitment to company vision and mission.