Sales Representative

Sales Representative / Dot Compliance Agent

The Sales Representative / DOT Compliance Agent is responsible for generating new business by assisting commercial drivers and transportation companies with Department of Transportation (DOT) compliance requirements. This role combines consultative sales, customer service, and administrative accuracy to ensure clients are properly registered and remain compliant with federal and state regulations.

Key Responsibilities

Sales & Client Engagement

Proactively contact prospective clients via outbound calls and follow-up inquiries

Educate clients on DOT compliance requirements and available services

Present and recommend appropriate compliance solutions based on client needs

Accurately close sales and meet or exceed individual performance goals

DOT Compliance Support

Assist clients with DOT registrations, filings, and compliance documentation

Review applications for accuracy and completeness prior to submission

Ensure timely processing of DOT-related requests and renewals

Maintain accurate client records in CRM systems

Customer Service & Communication

Provide professional, clear, and responsive communication with clients

Maintain consistent follow-up to ensure client satisfaction and compliance completion

Address client questions or concerns regarding DOT processes and requirements

Administrative & System Responsibilities

Update and maintain client data in internal systems (CRM, compliance platforms)

Adhere to company procedures and compliance standards

Coordinate with management and administrative teams as needed

Qualifications & Requirements

Strong sales, communication, and interpersonal skills

Ability to work in a fast-paced, performance-driven environment

High level of accuracy and attention to detail

Comfortable using computers, CRM systems, and office software

Reliable, punctual, and professional demeanor

Prior sales or customer service experience preferred (DOT or compliance experience a plus)

Compensation & Benefits

Competitive commission-based compensation with high earning potential

Performance incentives and bonuses

Paid training provided

Opportunities for advancement and long-term career growth