Sales Operations & Digital Marketing Assistant
USA Jobs
Sales Operations & Digital Marketing Assistant
The Sales Operations & Digital Marketing Assistant will provide crucial support to the sales and marketing team, ensuring smooth operations and effective communication between departments and clients. This role involves administrative tasks, customer records maintenance, sales support and managing social media content to ensure efficient company operations and online presence.
Administrative Support
Perform clerical duties to help sales office run smoothly and efficiently.
Answer phone calls and emails relating to sales queries.
Coordinate and direct visitors
Schedule meetings, appointments and travel arrangements for sales team members.
Prepare spreadsheets and presentations for leadership staff.
Customer Records
Maintain accurate sales records for existing customers and create new records for incoming clients.
Update records with order and invoice details to ensure data integrity.
Leverage these records to generate insightful sales reports and support planning for future sales and marketing campaigns.
Sales Support
Provide support to VP of Sales/Marketing and CEO.
Answer calls and emails from customers and alert team members to any urgent issues.
Handle routine requests from customers, such as requests for price quotes or delivery dates.
Pass along technical queries from sales or customers to the appropriate departments.
Update representatives on orders or deliveries.
Social Media Management
Manage company social media accounts by creating, scheduling, and monitoring content to enhance brand visibility and engagement.