Sales Associate

Petco Career Opportunity

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

We love all pets like our own. We're the future of the pet industry. We're here to improve lives. We drive outstanding results together. We're welcome as we are.

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pet/s.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Completes and applies training programs to maintain a high level of expertise of their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and as needed refer to the Leader on Duty.

Other Essential Duties

• Utilize selling behaviors. You're the key to providing an amazing guest experience within our Pet Care Locations.
• Contribute to a safe environment. You'll be empowered through our training programs to maintain our safety protocols.
• Be a part of a collaborative culture. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• Engage in your career: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied. Salary Range: $14.00 - $19.50 Start Rate: $15.00 Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see Petco Total Rewards.