The purpose of this position is to assist with Golf Pro Shop Operations at the Aeropines Golf Club in Virginia Beach, VA. Responsibilities include: Greeting all patrons and assisting them with any of their golfing needs. Ringing up sales of green fees, carts, range balls, and other services/merchandise in appropriate sales categories. Ensuring all players are properly signed in and all fees paid. Meeting golfers during play to ensure receipts reflect the proper number of holes, as applicable. Explaining rules, etiquette, and any other information regarding the course. Demonstrating salesmanship abilities, explaining use of various products, assisting patrons in fitting wearing apparel or the proper choice of equipment when requested. Directing Recreation Aids NF-1 when additional range balls are needed. Collecting and recording various tournament and service fees. Helping maintain roster of various tee times under specified guidelines. Assisting other staff and patrons in pairing up into foursomes for play. Traveling by golf carts throughout the course ensuring the pace of play and compliance with all course rules and regulations. Using utmost tact and diplomacy informing golfers that they are not complying with rules, and what they can do to ensure compliance, correct procedures, and appropriate pace of play. Ensuring that the course is free and safety hazards at all times. Notifying management of any hazards immediately. Receiving merchandise from storage area. Inventorying and verifying shipments and stock items in accordance with established stock location procedures. Continually observing quantities of stock and replenishing as necessary to maintain established levels. Rearranging stock and displays to accommodate new, seasonal, or fast-moving items. Assisting with periodic physical inventories. Maintaining sales and cash handling regulations and procedures. Performing other related duties as assigned.
Requirements include: Ability to operate a cash register and other general office equipment. Some computer knowledge is preferred but not required. Knowledge of the rules/procedures of the game of golf and basic knowledge of merchandise sold. Ability to follow and interpret verbal and written instructions. Ability to offer exceptional customer service at all times. Friendly, mature demeanor required at all times. Education does not have a positive requirement.