Remote Customer Service Representative - Remote Eligible

Customer Service Representative

TEKsystems is currently searching for career-driven candidates interested in a remote Customer Service Representative opportunity.

Schedule: 7:45am - 8pm Availability, Monday - Friday (possibilities of Saturdays during open enrollment)

Pay: $15.00 - $17.00/hr.

Location: Remote

Start Date: 9/29

Training Schedule: Monday-Friday 9am-5:30pm (First 3 weeks of the role)

Job Description:

Responsible for delivering the highest level of customer service

Answering calls from customers

Assist with account management tasks including resetting passwords, creating accounts, uploading documents, respond to inquiries both via phone and chat

Verify eligibility coverages for healthcare options

Skills and Qualifications:

Display flexibility and willingness to adapt to changing project/program updates

Ability to problem solve and find creative solutions to any and all consumer problems that arise

Interpret and follow defined procedures and policies

Be an expert on the company product and policies

If interested, please apply with updated resume and complete the application questions. Completing questions and answering them honestly allows our recruiting team to move quickly and better partner you in opportunities that align with your goals, skills, and interests.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

Application Deadline: This position is anticipated to close on Aug 31, 2025.