Program Support Assistant

Program Support Assistant

This position is located in the Surgical Service of the Denver VA Medical Center, Denver, CO. The incumbent performs a wide variety of administrative management and program support duties of considerable difficulty at the department level under general supervision. Incumbent proceeds independently to plan and carry out work assignments to include obtaining and presenting data and advice necessary for the proper functioning and management of the organization.

Responsibilities include but are not limited to:

• Prepares a wide variety of recurring and nonrecurring correspondence, reports, and other documents.
• Keeps meeting minutes, agendas and reports.
• Collects, assembles, and compiles data for administrative and management reports.
• Assists computer users regarding selection of applications, training on a variety of standard application packages, and selection of appropriate formats and procedures for each task.
• Schedules appointments, coordinates meetings, and/or arranges conferences.
• Screens calls and personally answers calls when the requested information concerns routine and procedural requirements.
• Maintains the appointment calendar and reminds supervisor/staff members of subject matter prior to meetings.
• Establishes and maintains office files and records.
• Prepares and submits documentation for training and travel.
• Serves as official timekeeper - notifying supervisors when leave limits are exceeded, posting staff time and attendance, processing time-cards.

Work Schedule: Monday-Friday 0730-1600 Virtual: This is not a virtual position.

Requirements Conditions of Employment:

• You must be a U.S. Citizen to apply for this job.
• Selective Service Registration is required for males born after 12/31/1959.
• You may be required to serve a probationary/trial period.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/01/2025. Time-In-Grade Requirement: Applicants who are current federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

You may qualify based on your experience and/or education as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization.
• Preferred Experience: The capacity to work in a challenging environment while maintaining a professional demeanor.

You will be rated on the following Competencies for this position:

• Attention to Detail
• Compliance
• Customer Service
• Manages and Organizes Information
• Experience

Physical Requirements: The work places no special physical demands on the employee. The work includes some walking, standing, bending and carrying of light items such as paper and books. Works in an adequately lighted, heated, and ventilated cubicle in close proximity to group therapy rooms and other clinical offices.

Additional Information:

• Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.
• This job opportunity announcement may be used to fill additional vacancies.
• The first year of service of an employee who is given a career or career-conditional appointment in the competitive service under the Civil Service Regulations is a probationary period unless specifically exempted by the appointing authority.