Product Operations Manager, Financial Services

Product Operations Manager

The Product Operations team at Uber plays a crucial role in ensuring the development and rollout of products that drive the business forward. As a Product Operations Manager, you will work closely with our cross-functional partners to identify opportunities, prioritize, test, rollout and iterate products and own the communication throughout the product development cycle. Your work is to ensure we build and launch the right platform solution that will support the company growth across multiple business verticals on a global scale.

Uber's Financial Product Offerings are key growth drivers and competitive differentiators for the Company. In this role, you will be responsible for launching and scaling user facing products (often 0 to 1) to enhance our platform preference. Examples of financial products include gift cards, credit cards, debit cards, lending solutions, as well as foreign exchange offerings. These offerings are catered to different user segments to improve their engagement with the platform.

What the Candidate Will Do:

Strategy

Surface and advocate for key insights from the business to advise product improvements

Advise product teams on the global feasibility of products throughout the product lifecycle

Lead a community of strategic leaders to encourage meaningful impact to the business

Collaboration

Align functional partners on key objectives for the program/product

Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch, in line with business objectives

Maintain regular communications with cross-functional partners across the org

Operations

Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team

Develop an end-to-end product testing & rollout plan, and project-manage implementation

Track core business metrics related to the product

Identify key problem areas and/or geographies impacted by the product post-launch

Basic Qualifications:

Ability to foster collaboration and facilitate teamwork

Excellent communication ability to engage internal and external customers

Deep analytical experience, SQL Proficiency

Strong cross-functional, project management experience

Strategic alignment, able to bring key partners across functions together

Ability to use data to inform and support critical decisions

Minimum 4 years of experience in operations, business consulting, finance or similar analytical role

Preferred Qualifications:

Prior experience working on global projects, or in an international setting

Prior experience with building a business case for a new product

Prior experience working in the identity, risk detection or FinTech space

For San Francisco, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other @types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform.