People Development Support Specialist And Facilitator (e6075)

People Development Support Specialist and Facilitator (E6075)

The People Development & Learning team is hiring a Support Specialist & Facilitator to play a key role in delivering high-quality, best-in-class learning experiences across our organization. This role will use our Absorb LMS and support the future migration to a new LMS. This candidate will support the full lifecycle of learning programs-from marketing & communications to facilitation and logistics to participant engagement. The ideal candidate combines strong project/time management, instructional design, and learning technology expertise with a passion for enhancing employee growth and performance. This candidate must be a self-starter who can think strategically when completing every task or project.

Key Responsibilities:

• Support the management of the Learning Management System (LMS), ensuring accurate learning objectives, course setup, reporting, user management, and system optimization.
• Support monthly marketing and communication practices.
• Support logistics for in-person, hybrid, and virtual learning programs (scheduling, materials, communications, rosters, evaluations, meals).
• Coordinate across internal teams and external vendors to ensure seamless execution of learning initiatives.
• Create and manage purchase orders (POs), track budgets, and manage vendor relationships and contracts.
• Apply instructional design methodologies to create engaging, effective learning experiences.
• Support program facilitators as a learning producer during virtual sessions (Zoom, Klaxoon, WebEx, GoogleMeet, MS Teams, etc.).
• Create compelling PowerPoint decks, participant guides, and supporting visual documents
• Manage learner and participant inquiries, providing high-quality, timely support.
• Work with broader HR community to ensure alignment with them for New Hire Orientation.
• Develop promotional content and learning articles to drive awareness and engagement.
• Use Canva (or similar design tools) to create eye-catching marketing materials, newsletters, and program campaigns.
• Support the Director of Learning in various Ad-Hoc assignments

Qualifications:

• Education: Bachelor's degree or equivalent experience in Human Resources, Education, Organizational Development, Communications, or related field.
• Work Experience: 5 years of experience in Learning & Development, People Development, or similar roles. Proven experience managing LMS platforms. Experience with Absorb and migration from one learning management system to another is a plus.
• Advanced proficiency in Microsoft PowerPoint and Excel.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Experience designing, producing, and facilitating learning programs (virtual and in-person).
• Excellent written and verbal communication skills with strong attention to detail.
• Analytical mindset with experience using learning and engagement data to drive insights.
• Experience with tools such as Articulate 360, Rise, Storyline, or Captivate.
• Familiarity with HRIS and analytics tools (e.g., Power BI, Tableau).
• Background in vendor management and learning operations.
• Certification in instructional design or learning technologies (ATD, CIPD, or similar) is a plus.
• Experience with SharePoint, Google Suite of Tools- especially Google Calendar and Meet

Skills and Requirements:

• Project and stakeholder management
• Instructional design and facilitation
• Data analysis and reporting
• Creative visual communication
• Learner-centric mindset
• Agility and problem-solving
• Collaboration and vendor management
• Strategic thinking
• Operate autonomously in fast-paced environment

Other Requirements:

As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.

For information on work demands and conditions required for this position, please consult the reference document, careers/careers/ieeeadarequirements.pdf

This position is classified under Category II - Mobile Positions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.