Operations Manager

Operations Manager

Moses Lake, WA, USA Full time R25_0000044348

SUMMARY: The Operations Manager develops, manages, and delivers support services to our sales force. This role is responsible for the administrative services of sales. The Operations Manager acts as liaison between customers, our sales force, and distribution.

COMPENSATION: $75K - $100K Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Job Duties

Maintains all sales support activities at the branch.

Trains sales staff on sales related systems, databases, and associated processes.

Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes.

Implements and maintains pricing per established policies.

Manages collections process and maintains overall responsibility for outstanding invoices.

Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos.

Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems.

Assists customers and suppliers to resolve order problems.

Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals.

May fill in for other lower-level roles within the branch.

Performs other duties as assigned.

Education & Experience

Typically requires a high school diploma or GED and five (5) or more years of related experience or an equivalent combination.

Knowledge, Skills, Abilities

Proficient in Microsoft Office.

Excellent communication and presentation skills to all levels of employees.

Industry and sales experience preferred.

Ability to perform financial calculations and generate reports.

Demonstrated people and leadership skills with a record of achieving positive business results.

Ability to manage multiple responsibilities and projects.

Professional, self-motivated employee with excellent interpersonal skills.

Exemplary work ethic and decision-making ability.

Physical Demands

May be required to be on-call on nights or weekends, depending on need.

Licenses & Certifications

Excellent driving record preferred. All company vehicles are subject to continuous video monitoring.

Supervisory Responsibility

5-10 Direct Reports0-5 Direct Reports

Budget Responsibility

Yes

COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.