Operations Manager

Operations Manager

City Electric Supply (CES)/Concord Electric Supply - Onsite - Martha's Vineyard, MA

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network & the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

The Operations Manager is responsible for store & warehouse operations at our Martha's Vineyard location. This includes overseeing policies & procedures, managing showroom & warehouse organization, monitoring inventory levels & purchasing, & supervising staff involved in these tasks. The Operations Manager also creates a strong customer service environment & works with other branches to ensure customers across the CES network receive consistent support.

Essential Job Functions:

• Monitor branch inventory levels
• Order material for stock & customer job orders
• Identify new products & opportunities to increase profitability
• Build & maintain relationships with key vendors & agents
• Serve as a leader & role model to branch employees

Education/Experience:

• Valid driver\'s license, preferred
• Minimum 2 years of related experience, preferred

Competencies:

• Strong customer service mindset
• Ability to manage multiple tasks
• Effective written & verbal communication skills
• Ambitious with a desire to grow within the organization
• Open minded & collaborative
• Strong relationship-building skills

Benefits Offered:

• Medical, Dental, Vision Insurance
• 401(k) company match program
• Telehealth
• Short-term & Long-term disability insurance
• Basic & AD&D Life Insurance paid for by the company
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance
• Employee Assistance Program - mental, physical, financial wellness
• Auto & Home Insurance discount
• Paid Time Off & 7 paid Holidays
• Paid Pregnancy, Parental, & Adoption Leave programs
• Employee Discount Program
• Training Programs
• Internal growth opportunities in a fast-growing company
• Potential for Bonuses

Supervisory Responsibility:

This position has supervisory responsibilities.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is very active & requires standing, walking, bending, kneeling, stooping, & climbing. The employee must be able to lift & move items up to 50 pounds.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, & activities may change at any time with or without notice.