Medical Front Office - Patient Service Specialist
USA Jobs
Patient Service Specialist
When patients enter our outpatient physical therapy center in Thorndale, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Minimum:
High School Diploma or GED
Preferred:
1 Year Front Desk experience
1 Year of Medical Office Experience
Healthcare experience
Equal Opportunity Employer/including Disabled/Veterans