Market Sales Manager

Market Sales Manager

The Market Sales Manager is responsible for the successful business development of their market which includes business planning and budgeting. This position is also responsible for coaching, performance management, and talent management of direct reports. They oversee their market branches operational proficiency, sales success, and the development of the retail branch employees within a specified market. This role is accountable to grow market deposits, retail loan volume, referrals to other business lines, increase digital adoption and make the branch network easier to do business with. This role works closely with the District Manager to engage employees and takes responsibility for communicating critical information up and down the branch organization. Regular travel to multiple branch locations is a requirement of this position.

Duties and Responsibilities (including but not limited to):

• Hire, train, and develop Universal Bankers and Retail Leads within Market and directly oversee and manage their performance
• Communicate, motivate, and coach the retail branch staff to provide excellent customer service and attain defined goals
• Develop Universal Bankers through appropriate level of training, adhere to and manage branch staffing
• Accountable for market retail deposit and loan volume including retail credit quality. Promotes sale of all deposit accounts, consumer credit, HELOCs and convenience services
• Engages business line partners promoting referrals to other business lines
• Promote and champion awareness of marking campaigns and efforts in market
• Trained in all Retail responsibilities and duties, maintain UB knowledge and expertise to assist within market as needed
• Demonstrate a high level of work quality, excellent customer service, and proactive teamwork across Minnwest with clearly communicate expectations for staff to do the same
• Partner with Market Presidents regarding donations planning, community events, etc.
• May open new consumer and business deposit accounts and complete loan applications