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Manager, Operations

Oversee successful launch and operation of new Café locations ensuring quality and profitability
Boston
Mid-Level
$115,000 – 120,000 USD / year
yesterday
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Manager, Operations

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM's clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

The Operations Manager supervises the overall success of the operation adhering to the Client's culture and guidelines, the Health Department's regulations, and Company standards and expectations of food quality, freshness and presentation. Oversees all new Café openings. Manages all pre-opening schedules. Analyzes the Café financials. Maintains and teaches a good work ethic. Motivates, trains, develops and directs all staff to accomplish the goals and objectives of the operation to the satisfaction of the customers. Solves problems professionally, rapidly and fairly. Maintains a working relationship with client.

Key Responsibilities:

  • Food Programs
  • Supervision and Development of Staff
  • Financial Management and Analysis
  • Retail Management
  • Overall Management

Preferred Qualifications:

  • A minimum of 5 years food service operation supervision experience
  • Able to speak clearly and listen attentively to staff, peers, supervisors, guests and client
  • Computer skills with a working knowledge of Microsoft Word, Excel and Power Point
  • Strong passion for great food
  • General culinary knowledge of basic kitchen practices, protocols and procedures
  • Ability to follow all Company Health & safety standards

Apply to ESFM Services today!

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates at ESFM are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.

Req ID:1490522

ESFM

Julia Lari

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Manager, Operations
Boston
$115,000 – 120,000 USD / year
Operations
About USA Jobs
Provides a centralized online platform for searching and applying to employment opportunities across the United States.