Manager, Operations

Manager, Operations

At Cresa, we believe our clients deserve better. A better space to work, create, build, grow. A better outcome for their people and organization. A better partner who puts their needs first, helping them navigate the landscape, tilting the playing field in their favor and giving them an insider's edge. Our mission is to find and foster the best environment for every business. Our purpose is to think beyond space - strengthening those we serve and enhancing quality of life for our clients and employees. We are built to champion our clients' aspirations through real estate. When considering partnership, we strive to connect with those who share our values: Work Together, Create Value, Be Tenacious, Enhance Community, and Embrace Diversity. We believe in being the change. We work together to find new ways of doing things that create value for our clients - and for each other. Because there is not much that feels better than collaborating to make a positive difference each day. At Cresa, we offer an opportunity to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team contributions.

Job Description

Manager, Operations is an operations project manager who will work with senior operations team to design and execute programs to support the companies' goals and objectives. The Manager, Operations will provide overall planning for, and direction to operational areas to achieve operating standards, client satisfaction, and financial goals.

Essential Duties And Responsibilities

Oversee the planning of both occasional face to face meetings and monthly conference calls along with any corresponding logistics and material preparation. Research, analyze and prepare materials for the Operations and Executive team. Utilizing Cresa's HR, Finance and CRM Perform, research and execute and complete routine and assigned projects. Provide day to day support to research and execute projects in any aspect of the corporate operations function. Support and enable cross-functional stakeholders/teams throughout the organization. This may require coordination and aid to both the HR, Finance and Marketing departments. Manage and update protocols and operational documentation. Manage periodic internal surveys, analyze information, and create value added feedback for the operations team. Coordinate logistics and provide research support for Committees as assigned. This is in the form of calendar setting, agenda setting etc. Help with the planning and execution of parts of Cresa's two annual national conferences.

Qualifications Required

To perform this job successfully, an individual must be able to perform each essential duty: Must be self-motivated, extremely organized and possess the ability to efficiently manage time and priorities effectively. Must be an independent thinker with ability to multi-task. Excellent communication skills both written and verbal are required. Education/Experience Must have previous work experience preferably in commercial real estate or a related professional services industry.

Physical Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

About Cresa LLC

Cresa is the world's largest commercial real estate advisory firm that exclusively represents occupiers and specializes in the delivery of fully integrated real estate solutions. Delivered across every industry, its services include Consulting, Facilities Management, Global Portfolio Solutions, Investment Banking, Lease Administration, Location Strategy & Economic Development Incentives, Project Management, Transaction Management and Workplace Intelligence. With over 1000 employees in more than 80 offices globally, Cresa partners with occupiers everywhere. For more information, please visit cresa.com.