Licensed Insurance Customer Service

Licensed Insurance Customer Service

Our growing State Farm Agency in San Clemente, CA is looking for a Licensed Insurance Customer Service Representative to join our team. This is a full-time, in-office position-candidates must be able to commute to our local office. Active Property & Casualty license is required. We are seeking a licensed, enthusiastic professional who enjoys building strong client relationships and delivering outstanding customer care. If you are detail-oriented, thrive in a fast-paced office environment, and want a career with growth potential, this opportunity is for you.

Responsibilities include but not limited to:

• Build lasting customer relationships and provide ongoing client support
• Deliver responsive, accurate, and friendly service-answering questions about policy coverages, claims, billing, and policy changes
• Assist clients with insurance options using a needs-based, customer-focused approach
• Handle follow-ups and maintain organized client interactions
• Stay committed to daily goals with a strong work ethic and positive attitude

As an Agent Team Member, you will receive:

• Base pay
• Bonus
• Commissions
• Health, Dental, Life, Retirement plan
• Paid Time Off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my office

What we're looking for:

• Active Property & Casualty license required
• Life & Health license required (must be able to obtain within 60 days)
• Bilingual Spanish skills a plus
• Strong interpersonal and communication skills (written and verbal)
• Customer service minded, detail-oriented, and dependable
• Ability to multi-task, stay organized, and work in a team environment
• Self-motivated with problem-solving skills and a drive for accuracy
• Willingness to stay current on licensing, continuing education, and product knowledge

If you're motivated to succeed, committed to providing excellent service, and excited about joining a supportive team, apply today with your resume. We look forward to connecting with you! This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employment is offered through the independent agent and not directly with State Farm.