Lending Operations Manager CRE Loan Servicing

Lending Operations Manager

Wells Fargo is seeking a Lending Operations Manager in our Commercial Real Estate (CRE) Loan Operations group as part of our CIB Lending Operations Division.

In this role, you will:

Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities

Engage stakeholders and internal partners associated with the Lending Operations functional area

Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area

Participate in the formulation and implementation of new and revised systems, policies, and guidelines

Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies

Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met

Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management

Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers

Manage allocation of people and financial resources for Lending Operations

Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

2+ years of Leadership experience

Desired Qualifications:

Commercial operations experience

Loan IQ proficiency

Project management experience

Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

Excellent verbal, written, and interpersonal communication skills

Leadership skills including coaching, training, and mentoring

Ability to take initiative, identify opportunities and implement change

Ability to identify risk exposures and propose solutions

Ability to research and report on a variety of issues using problem solving skills

Ability to assess current processes/procedures and make recommendations for efficiency

Ability to track and report, help identify and streamline processes

Solid conflict management and decision-making skills

Job Expectations:

Ability to work in office at posted location for a minimum of three days per week

Ability to work additional hours as needed

Position is not eligible for Visa sponsorship or transfer or a Visa sponsorship

Primary Posting Location: 1525 W W T Harris Blvd, Charlotte, North Carolina

Posting End Date: 29 Apr 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.