Under direction, serves as the Lead System Operations Controller for the Department of Innovation & Technology (DoIT), performing complex system operating and job control procedures involving research analysis work, applying resolutions for job stream abends, and correcting job scheduling issues.
Collaborates with technical personnel, including application system development, programming and production control staff, to ensure integration of operational processes, optimize system performance, and resolve technical issues.
Serves as designated lead worker.
Maintains and oversees the accuracy and integrity of operational logs, records, and reporting.
Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications:
Requires knowledge, skill, and mental development equivalent to completion of high school.
Requires four (4) years of previous related experience such as is typically gained at the Data Processing Specialist level.
OR
Requires two (2) years of college coursework.
Requires three (3) years of previous related experience.