Key Account Manager - Americas

Key Account Manager- Americas

Syensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the generations to come.

We are looking for:

Key Account Manager (KAM) for the Life Solutions Cluster

The KAM will be focused on identifying and developing new application projects with existing and new customers in the various Life Solutions markets, as well as driving current sales and business growth with existing customers.

The person in this position is the main point of contact for the key accounts in their scope, managing the relationships with their customers, finding, developing and closing qualified leads in the relevant markets in scope as well as identifying new business opportunities, managing new business relationships, and developing submarkets for new product/market combinations.

This position reports to the Sales Director in the Americas.

We count on you to:

• Ensure sales and business development objectives are met, forecasts aligned with Financial Objectives
• Serve as the main point of contact for key accounts and development of new opportunities in the market
• Build and maintain strong relationships with current and potential customers through proactive communication and regular visits to discuss commercial opportunities
• Identify, investigate and follow up on qualified leads and develop business for potential customers in key market segments
• Plan and execute regular visits with current and potential customers and effectively identify and manage accordingly customer needs and demands and communicate to management as necessary
• Understand and apply the sales strategy, and promote the value proposition for each product Provide accurate sales forecasts
• Update the Account Development Plan (ADP) and the Key Account Plan (KAP) as needed
• Maintain and continuously improve knowledge about products, applications and markets in the industry
• Follow the Group sales and marketing processes and practices to drive sales and development in the segment
• Monitor, analyze and evaluate available information to clearly synthesize and report on competitor activities, product forecasts, market trends and evolutions, including proposals for actions
• Coordinate the review and approval of legal documents (NDAs, Code of Conduct, Supply Agreements and other compliance documents)
• Develop, negotiate and monitor contracts and pricing strategy for new and existing business opportunities
• Evaluate and propose innovative solutions for customer problems and coordinate with internal resources (RD, CTD) when needed to meet customer requests/demands and ensure issues are resolved
• Develop and maintain effective working relationships with other internal departments (e.g. other sales people in the region, customer service, ..)
• Support Credit - Cash collection activities as needed including alignment of payment terms to ensure timely payment
• Maintain a high level of customer satisfaction as verified by Frontline NPS
• Perform other duties as assigned or required

You will bring:

• BA or BS degree in a related technical field (engineering, chemistry, material science, etc.). MBA a plus
• 10 years of business development / marketing / technical experience in a specialty chemical company with a technical understanding of polymers and applications
• Experience in regulated spaces
• Ability to educate customers/colleagues both on the technical and commercial side, and communicate/present well in a succinct and compelling way
• Excellent initiative, autonomy and enthusiasm
• Strong desire both to learn and to share knowledge
• Strong achievement drive and very results driven
• Strong communications skills (written, oral and presentation)
• Strong ability to influence and forge strong relationships with impact at any level in the customer organization or in the GBU
• Experience and ability to work in a global matrix
• Ability to handle stressful situations with a calm demeanor
• Ability to travel approximately 30%

You will get:

• Competitive salary and benefits package
• The U.S. base salary range reasonably expected to be paid for this position is $140,000- $175,000 per year. Since actual compensation packages are based on a variety of factors unique to each candidate we may ultimately pay more or less than the posted base salary range. Total compensation for this role also includes bonus and/or other incentives.
• 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations.
• Training platform for all employees
• Free language courses (24 languages available)

About us

Syensqo is a science company developing groundbreaking solutions that enhance the way we live, work, travel and play. Inspired by the scientific councils which Ernest Solvay initiated in 1911, we bring great minds together to push the limits of science and innovation for the benefit of our customers, with a diverse, global team of more than 13,000 associates. Our solutions contribute to safer, cleaner, and more sustainable products found in homes, food and consumer goods, planes, cars, batteries, smart devices and health care applications. Our innovation power enables us to deliver on the ambition of a circular economy and explore breakthrough technologies that advance humanity.

At Syensqo, we seek to promote unity and not uniformity. We value the diversity that individuals bring and we invite you to consider a future with us, regardless of background, age, gender, national origin, ethnicity, religion, sexual orientation, ability or identity. We encourage individuals who may require any assistance or accommodations to let us know to ensure a seamless application experience. We are here to support you throughout the application journey and want to ensure all candidates are treated equally. If you are unsure whether you meet all the criteria or qualifications listed in the job description, we still encourage you to apply.