IT Site Support Specialist - Manufacturing

IT Site Support Specialist

Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule.

In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.

Key Responsibilities

Provide expert-level support and guidance to customers, resolving complex inquiries and issues.

Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.

Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.

You Must Have

Experience in window systems and networking troubleshooting.

2-plus years of experience in IT customer support or a related role.

Strong problem-solving skills and the ability to remain calm under pressure.

Proficiency in using customer support software and tools.

We Value

Associate's or Bachelor's degree in IT or a related field.

Experience working with and troubleshooting printers and label printers.

Experience providing expert-level customer support.

Excellent interpersonal and communication skills, both written and verbal.

Ability to manage multiple priorities and adapt to changing circumstances.

About Honeywell

Honeywell International Inc. invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

Benefits of Working for Honeywell

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.