Location: Portage, MI
Hours/Schedule: 8:00am to 5:00pm
Type: Contract
Requirements:
1+ year experience in an administrative position, with experience preferred in worker's compensation, leaves of absence administration or accommodations a plus.
Proficiency using Microsoft Office Suite technology, including complex document creation, spreadsheet creation, and presentation creation. Prefer demonstrated proficiency in departmental system navigation and report writing, where applicable. Proficiency in case management system preferred.
Detail-orientation
Ability to take initiative, learn new concepts/processes, and improve current processes
Ability to provide rapid, accurate response to confidential/sensitive requests and to handle confidential information
Ability to prioritize multiple simultaneous deliverables and work in a demanding environment
Demonstrated interpersonal, oral and written communication skills
Ability to support AND dedication to work in an environment that values customer service
Responsibilities:
Maintain accurate case documentation in a service center environment.
Monitor, update, and distribute shared email boxes daily as required.
Primary focus of the role is to enter, administer and review systems data. Generate, route and file required documents according to schedules and processes
Format, generate and route reports as applicable Respond to routine departmental questions and respond to general internal/external customer requests Upload documentation into various systems, such as record retention system
Benefits:
System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.
Ref: #558-Scientific