Global Markets Futures And Options Clearing Support

Futures and Options Clearing Support

Employment @type: Contract

Contract Duration: 12 months

Location: Chicago, IL (hybrid)

Primary Skill: AS400/iSeries

Education at degree level in engineering or science discipline

10+ years of strong application support experience in banking/finance industry

Good working knowledge of AS/400 iSeries, RPG and CL

Good understanding of ITIL concepts around Incident, Problem, Capacity and Change management.

Willing and able to lead Incidents as they occur. Flexible approach to adapt considering shifting priorities or changing conditions

Good Knowledge of infrastructure systems, platforms, databases (SQL and DB2) & middleware

Experience with ITRS, Ansible, Autosys, Splunk, Dynatrace and along with ability to analyze logs using common UNIX syntax and other systems/tools.

Excellent verbal and written communication skills and able to influence, facilitate, and collaborate

Strong analytical, problem solving and troubleshooting skills to be able to thrive in a time sensitive and complex production environment

Creative and innovative, able to find solutions for continuous improvement, and operational excellence

Collaborative team player who can work independently where needed.

Comfortable in a multicultural environment across a multi-region production support landscape

Stakeholder management experience and the ability to build relationships and form partnership with the users when dealing with production issues and providing the support service to the user base

Good understanding of capacity management and assessment

Customer focus / Client service orientation: An underlying desire to service clients and a motivation to ensure that business needs are met

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department.