FT Produce Sales Manager

Produce Department Manager

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Manage the Produce Department, including hiring, training and developing department associates. Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports. Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation. Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy.

Support the achievement of budgeted financial and operating results. Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers. Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations. Control store expenses through proper ordering, care for supplies and equipment. Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems.

Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained. Ensure Produce Department schedules are written to provide extraordinary customer service at all times. Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and all other items deemed necessary to manage the Produce Department. Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines. Observe and correct all unsafe conditions that could cause associate or customer accidents. Record and report all associate and customer accidents in accordance with established Food Lion procedures. Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses. Ensure that all advertising and sales promotion materials and signage applicable to the Produce Department are properly utilized.